We all expect good service. Normally, we will not comment unless we found the service either less than we expected or we had exceptional service. Happily I'm writing to say that we experienced the latter. We called Energy Stars when our 32 year old system needed replacement. Before the installation, with sweltering heat the A.C. quit working. Energy Stars immediately sent a serviceman and he got it going. They called daily to make sure it was still operating and kept us informed as to when our new system would be installed. The instalation was completed in a day without any problems. I had an appointment and the servicemen even lock the house after I left, the old unit was removed and everything was cleaned up. The service truck had a small oil leak and they laid a cloth to keep my driveway clean! I've had a lot of experience with contractors and I consider Energy Stars servicemen very conscientious and friendly. The icing on the cake was when I got our first full statement from Illinois Ameren, the amount ended up being a credit!
Air Conditioner, Furnace Repair and Installation for the counties of Madison, St. Clair & Monroe