Bonnie Conigan
16:25 19 Jan 22
The worker was very courteous,professional and Knowledgeable. He also explained everything that he was doing and what needed to be done. Did I say friendly. 😄
Linda Spiller
20:19 13 Jan 22
Very good service and attitude
Kevin Friend
17:24 08 Jan 22
Great people very pleased
kristen lunceford
15:26 08 Jan 22
Energy Stars is a professional and reliable company. I’ve had several services done by them and I’ve always been satisfied with the work I’ve received. Everyone I’ve encountered has been extremely polite,punctual,and professional.
shelle Piek
22:07 07 Jan 22
Darrell was professional and courteous. I was confident that he knew what he was doing.
Donna Doty
17:34 06 Jan 22
Energy* employees have been very nice, friendly and they do great work.Today, I had appointment scheduled for maintenance on furnace and water heater.Maintenance Tech Darrell came to my house and did the work today.He did an awesome job! I would recommend their services.
Sondra Watts
17:23 04 Jan 22
Darrell was very professional respectful courteous advised of what needed to be done did what he could do and did a great job of that kudos 2 Darrell
Resha T
17:14 30 Dec 21
My tech was amazing! He was fast, friendly, explained my new thermostat thoroughly, and played with my dog. I'd definitely recommend their services
Patricia Edrington
17:39 29 Dec 21
Technician was very knowledgeable, courteous.. he took the time to explain..he went over, and above my expectations. We appreciated his time.
KeAndrea Nichols
15:20 29 Dec 21
Darrell was awesome nice and polite very professional, educational and fast I highly recommended
Baraka Lacy
21:57 28 Dec 21
Leroy Jenkins
15:41 28 Dec 21
Kinita Morgan
18:48 23 Dec 21
Bernard Taylor
02:55 23 Dec 21
"Energy Star" did a great job. On time, nice, well-mannered and very recommended.
joann cope
23:01 22 Dec 21
Frank Cummins Sr.
19:03 22 Dec 21
The gentleman that come to install called before appointment showed up on time professional, polite and knowledgeable install went great , set up went great into the www we go he cleaned up his his work the plastic the part came in gave me all my paperwork asked if I had any questions even helped me on another project.Overall experience & work done I’m totally confident satisfied with the service.Thanks again Energy Stars Heating & Cooling Co.
Mario Voyles
15:05 19 Dec 21
Adam Holdman
19:57 17 Dec 21
Darrell is a very thorough technician, courteous, and explains what is going on as to why something may or may. It be working. Highly recommend his services. Great tech and has the customers best interest in mind while doing any service.
Taylor Croom
14:56 15 Dec 21
Kathy Cameron
18:59 11 Dec 21
Roderick Fisher
23:21 09 Dec 21
Linda Jones
19:33 09 Dec 21
Inspection, directions, cost estimation for replacement.
Kim Johnson
14:09 09 Dec 21
Belinda Boatwright
04:20 08 Dec 21
Darrell is the BEST! Always checks things out from top to bottom! Very knowledgeable! Fixed my issue quickly.
Belinda Boatwright
19:46 07 Dec 21
Sandra Stovall
17:14 01 Dec 21
Keith Brodie
16:30 23 Nov 21
Furnace had quit heating. Called Energy Stars Heating and Cooling. Repair person arrived within a hour. He quickly diagnosed what was wrong and coordinated with the office for a replacement part. A short time later after retrieving the part, he quickly made the repair and the heat was back on. In the process, he also explained how the system should work and what was wrong. Very pleased with my initial call and the service. Will definitely contact them again if/when needed.
Cindy Cooper
15:38 23 Nov 21
I had a furnace, air conditioner, and water heater replaced by Energy Stars, and have had maintenance checks done on these also. They are friendly and professional, and get the job done quick. I'm glad I went with them to have all this replaced.
Donna Terrell
20:42 20 Nov 21
Darrell was great. He called me back within 10 minutes and was here 15 minutes later. He was in and out within 30 minutes. He was very professional and well mannered. ENERGY STARS to my rescue once again. 🏆
Arnesha Williams
18:57 19 Nov 21
Alex Boulware
20:06 17 Nov 21
liz kaufenberg
16:26 13 Nov 21
Darrel was very quick to call back, and came quickly. It turned out I needed a new air filter and a general cleaning. He could have charged me a lot more since it was a Saturday. He made it a maintenance call which saved me about 50 or 60 dollars. He even helped me clean the filter. I would highly recommend them.
Lorene Nard
09:30 13 Nov 21
Thanks Darryl for a job well done on my furnace tune-up.
Vicki Evans
17:00 11 Nov 21
Darrel was very personable and helpful. I appreciated the call ahead to let me know he was on the way. Also replaced humidifier filter & no additional fee other than the cost of the filter. Thanks!
Angelique Rigsby
22:41 09 Nov 21
David Yow
21:48 09 Nov 21
I've never had any issues with Energy Stars. Great service, easy scheduling, professiona, friendly staff and techs. I always recommend them.
Zip Westenberger
14:34 08 Nov 21
Darryl was very professional and knowledgeable. He took time to answer all my questions and even explained what and why about the service. So impressed that I had him check the furnace at my other property and recommended them to my friends. Great job! 5 stars!
Katheryn Buckman
22:11 06 Nov 21
jon rudisill
19:19 06 Nov 21
He was great
Scott mans
15:10 05 Nov 21
As a prior employee, I have to say that the owners are great people!They are out to help their community. They aren't just in it to make a quick buck!
William wittenborn
03:07 04 Nov 21
Our furnace stopped working and when I contacted Energy Star they came right out to repair it. The tech was very knowledgeable and friendly. He tried his best to fix it but needed other parts. He called it in and I was called a little later that evening with an estimate of the next day for the follow up.
Bryan Hamilton
18:29 03 Nov 21
Kurt Brown
20:31 02 Nov 21
I was able to get a same day appointment! The technician Darnell who came to my house was incredibly knowledgeable and efficient. Within no time he repaired my heater and explained what had gone wrong and was able to point out the mistakes another maintenance team had done and maintenance they skipped over. As a result of the great job Darnell performed I enrolled in a service plan.
Michele Brake
19:55 29 Oct 21
They were very professional, and did great job.
Linda Stout
21:42 28 Oct 21
Ericka Betts
15:50 28 Oct 21
He was very professional and personable. He was also honest about the type of unit I had and the condition it was in. I would use this service anytime and reccomend for others.
Mary Joy Steiner
20:51 27 Oct 21
Furnace repair and maintenance
Catherine White
00:41 26 Oct 21
Jason Feezel
21:26 22 Oct 21
Great would recommend 100% and Darrel the service technician was great. Thank you !!!!
Deanna Welch
00:01 22 Oct 21
Fast, friendly service! Great price! Darryl was very professional, knowledgeable and really amazing with what he does! Definitely recommend them!!
robyn oliver
16:37 21 Oct 21
Damiane Banks
19:10 20 Oct 21
Monica Franklin
20:38 19 Oct 21
Brady Barron
17:14 19 Oct 21
ben zben@prodigy.net
18:12 16 Oct 21
Thomas M
15:07 16 Oct 21
Very pleased with the new system. I was installed in a short period of time. Professional HVAC team.
Randall Agne
00:06 16 Oct 21
Eric the technician was thorough, checked everything, was very professional, very knowledgeable. I credit ownership for having a great staff, always friendly. I recommend Energy Stars to everyne.
Sonia Nava
18:59 15 Oct 21
Sharon Young
14:21 15 Oct 21
Very professional and informative.
Khemistry Chem
00:34 15 Oct 21
The service technician was was timely and completed the work in record time. He is professional and knowledgeable. He gave me advice on other service I asked about. It is always a pleasure to have him do work for us. Great Job, Thank you!
Fazio Beverly
15:02 14 Oct 21
Jody Crader
20:28 13 Oct 21
Tia Johnson
22:03 09 Oct 21
Darrell came to fix my AC unit. He did an amazing job with the tools he had. He spoke using language I could understand. He was very professional and knowledgeable about the product and services being offered.
lester wiles
21:18 09 Oct 21
The man was very professional. He immediately smelled gas and fixed it.
DeShannon Foster
22:41 08 Oct 21
Excellent Customer Service!
Becky Ganz
16:40 07 Oct 21
Tracy Gray
13:55 02 Oct 21
Barb Boyles
22:47 01 Oct 21
Cathy Smith
14:26 01 Oct 21
Soon diagnosed the problem and explained it to us, easy to understand. Issue was soon resolved.
Bart Kenner
15:22 29 Sep 21
Tonya Wolf
17:35 28 Sep 21
Always professional and courteous. Gave us good ideas for what to do to help our system perform at its best and save energy use.
Pamela J
17:15 25 Sep 21
Jeanne Courtney Flure
19:51 23 Sep 21
Always friendly, competent& timely. Fair prices & they don’t try to sell you something you don’t need. Darrell is constantly pleasant & does his job well.
Miralba Fernandez-Covas
15:23 23 Sep 21
Eric Dexter
03:12 23 Sep 21
Tech explained everything well. Made sure everything was clean and in working order. Tech was very professional.
Shane Healey
02:53 19 Sep 21
Mike Bovier
16:27 18 Sep 21
Darrell the technician was outstanding. A+++++
Genr Jaramillo
19:42 17 Sep 21
Darrell was very polite and professional. Went over what he was doing and when he checked humidifier told us about a switch back there that we are suppose to change when we switch from ac to heating. We never had that explained to us.
Jared Parker
15:54 17 Sep 21
Very pleased with the service and technician. Spent the time needed, gave friendly suggestions, answered questions, and didn’t treat us like the idiots we are about HVAC things. I’d have them service again for sure!
Stephen Skelton
22:30 16 Sep 21
Have been using Energy Stars for maintenance for the last couple of years after the purchase of my new heating and cooling system. I have always been happy with the service I have received. Today I had a different tech than usually comes out. His name was Dave and I have to say he was the most professional and most thorough service provider I have ever experienced. Thanks Dave, I appreciate the work you did at my house today and the excellent service you provided.
Joseph Mazzola
15:40 16 Sep 21
These guys did a great job replacing my in laws heating system in 2019, and have done great with the maintenance of my two units.
SHERRI HARDIN
22:00 15 Sep 21
Julie Stone
15:06 14 Sep 21
Mark Barnfield
15:30 11 Sep 21
Fast and knowledgeable. Excellent tech, coming from a former tech!
Susan Hinton
19:30 10 Sep 21
Cathy Torrillo
14:46 02 Sep 21
Energy Stars was very professional. From the office staff to the installers & technicians. I would highly recommend them. Thanks Energy Stars.
Chris Wense
16:06 31 Aug 21
#CookingWithGunnz Gunn
17:03 27 Aug 21
Denise Chapman
15:42 26 Aug 21
The technician was very knowledgeable, polite and professional. He explained the problem to us and the solutions to fix the problem. He was very helpful.
Tracy Collins
01:09 26 Aug 21
My Service installer Derek was awesome welcoming and very professional. He went above and beyond making sure to fix someone else’s error. I would gladly refer them for future issues to everyone
Jenna B
21:46 25 Aug 21
Thank you so much for everything 😊 It was so hot and these gentleman kept working so efficiently. Everything works perfect!
Taylor Barnett
14:47 24 Aug 21
Chad Baker
15:32 21 Aug 21
Knowledgeable , professional, would use again
Thrasher Julie
17:44 19 Aug 21
on time, helpful on setting up my device, and very professional. my installer was too notch and I recommend him highly.
David 3167
21:55 18 Aug 21
Janice Bell
19:59 18 Aug 21
I ordered an energy effective thermostat through Ameren. My technician from Energy Star advised me on the pros and cons of each thermostat and how they worked. After installing he took me thru connecting to wifi and made sure everything worked properly. I would definitely recommend them.
Frazier Simmons
16:11 18 Aug 21
Wow!...I was totally impressed with presentation. MR. BOONE WAS OUTSTANDING IN KNOWLEDGE AND PROFESSIONALISM. ! HIS ASSESSMENT OF MY SYSTEM WAS COMPLETE AND INFORMATIONAL. GREAT REPRESENATIVE OF YOUR COMPANY. I WILL CONFIDENT TO DO BUSY WITH ENERGY STAR! 👍
Jessica Fleenor
19:20 17 Aug 21
Darrell was on time, professional, and extremely knowledgeable. He was able to diagnose and replace the fan motor on my A/C unit quickly, he showed me and explained everything he was doing. He took extra time and care to make sure everything was done perfectly and running at the highest efficiency!! Would absolutely recommend Energy Star for any heating and cooling needs. Thanks again Darrell
Nigel Tilbury
20:16 06 Aug 21
The technician Darrell was professional and helpful. Gave a lot of good advice and was very knowledgeable. Service call was on time and fast. Would recommend this company to someone.
Steph Plant
22:01 04 Aug 21
Ask for Daryl!! Such great service, really honest, reliable, and thorough- we will call on him for all out HVAC needs for sure!
J M
22:11 03 Aug 21
Outstanding Customer Service! Received service from a Tech named Darrell. Very friendly, knowledgeable, and professional. Tech took the time to walk me through the features of my new install, set up the ap on my phone, and made modifications for my unit. Extremely satisfied. Will recommend Tech Darrell.
Mary Maynard
15:29 03 Aug 21
Very clear explanation and professional explanation. I felt very confident of his knowledge of our situation with the hot water heater.
Marie Fite
16:15 30 Jul 21
Hunter Boone came today to explain all options on a new furnace and air conditioner. Very patient and willing to answer all questions. No high pressure. Nice professional and friendly young man. Thank you Hunter.
Tee Perkins
04:28 30 Jul 21
The only company I will every use
Eddie V
20:24 28 Jul 21
Jesse copeland
20:20 28 Jul 21
Courteous, and professional
Rich Lala
20:05 28 Jul 21
Jackie Medlin
22:38 27 Jul 21
Ina Smith
18:36 27 Jul 21
Gina Sampson
20:11 24 Jul 21
Darrel was fast and efficient. Came right in when he said he would and had the ac working in no time!
Kevin Barnett
11:27 24 Jul 21
Christina Smith
21:35 23 Jul 21
Great company Darrel is amazing and always on time gets what you need done and the price is right Will continue to use Happy with the results Thank you 😊
Tricia Hofmeister
20:37 23 Jul 21
Heidi Grey
23:02 21 Jul 21
The Gentleman that repaired the motor to our Air Conditioning unit was very polite and friendly. He did a very good job at repairing the motor to our Air Conditioning unit and fixed the problem. We have cool air blowing out the air conditioning vents again and I would highly recommend this company for any HVAC work that you might need at your Home or Business!
rick wilbourn
20:48 21 Jul 21
Cattybillu Emery
22:34 13 Jul 21
Very nice people. I will recommend them
Mary Collins
21:19 09 Jul 21
Darrel was amazing! Will never use anyone else….. professional, diligent, patient and he never gave up!! My system kept throwing new challenges at him and he wouldn’t quit till he got cold air filling my house! Bless him!
On a scale of 1-10 he gets a 15!
Kristen Rochelle Lunceford
00:03 08 Jul 21
Tech was very knowledgeable and he cleaned my system thoroughly. Didn’t take long at all.
Robert Wesley Hamilton
23:47 23 Jun 21
On time very impressed was very professionally would highly recommend very knowledgeable
Patricia Denham
14:03 18 Jun 21
Was very pleased with the Service Darrell provided me with. Very polite
Barbara Ray
14:03 16 Jun 21
He was both professional and personable.
Brent Atwood
23:26 15 Jun 21
Quick to respond. Arrived right on time. Resolved issue.
Ed Abmeyer
21:53 25 May 21
The company is fast, friendly and on time. Energy Star came and did an ac cleaning. Did a great job. AC is now cooling much better. I’ve found them to be the best price in town. No high price sales pitch. Thank you Darryl for your service today.
Tom Ostresh
21:00 18 May 21
Fast, friendly service. Great price and very knowledgeable technician.
Lisa Gathing McCaskill
19:42 11 May 21
Darryl provided good service and professionalism. Very knowledgeable about the services provided
James J-Law Lawrence
21:46 04 May 21
Great service and knowledgeable. Definitely recommended and would call on them again
Tony Brown
16:23 23 Apr 21
Great Job, brought several things to my attention. Very professional.
Scott Shelton
15:02 07 Apr 21
They are outstanding & honest. We have had nothing but great experiences with EnergyStars! Daryl was here today & he went above & beyond what we could have asked for. Always professional & just great people!
Gail Cueto
19:32 10 Mar 21
Very professional and knowledgeable
Vickie Dennis-Bagi
19:39 06 Mar 21
The guy was very polite and very efficient that put in our thermostat. I would recommend this company for your heating and cooling needs.
Marvin Holt
03:38 23 Feb 21
Great service. Eric did a wonderful job. He has been at his craft for 30 years and it showed with the knowledge he has for his job, well done.
Bradley Boone
19:00 17 Feb 21
Darell was awesome 5 stars, super efficient and friendly, very aware of social distancing protocol.
Greg Winfield
18:08 17 Feb 21
Had a great experience with Darryl he will back to install the Draft motor when it comes in. Energy Stars is my go to for HVAC
Rose Jentsch
02:19 16 Feb 21
They came out and installed a new A/c and furnace in my home. The technicians were very professional and nice but instead of making sure the line for the furnace they put through my attic would be good through all types of weather it froze this weekend and shut down my entire furnace and put us without heat. Of course they weren’t open to come fix it and with the winter storm coming I couldn’t be without heat. I have a 2 month old at home and we really didn’t have anywhere else to go. I had to have someone else service my furnace and they asked me why they didn’t run that line through the drain already inside the house that wouldn’t have froze on me. I really couldn’t answer that as I am not trained in this line of work. I’m disappointed because this could have been avoided and with times not being the best I didn’t have the extra money to fork over to have my furnace fixed since the furnace wasn’t under warranty anymore according to the paper work. So I’m now out money that could have helped with food and bills. I wish I would have asked more questions and knew more about this stuff so I could have made sure to ask that things would be good during all temperatures.
Justin Cass
15:58 13 Feb 21
Very professional and knowledgeable about what they do. Darrell was fantastic. Definitely recommend them for your furnace needs
John Baker
23:14 08 Feb 21
Excellent service prompt very knowledgeable
Teyona Castro
15:49 05 Feb 21
They are very patient with you. Daryl the tech came to hook a smart thermostat up and before he could do it, he inspected the furnace first, he told I had the filter in wrong and I was missing some wires. That is good thatbhe does that. I will be calling him up to do the work for sure. Good job Daryl.
Angel M. Walker-Myers
23:09 03 Feb 21
We've had Darrell and Eric out several times for water heater maintenance and installation and/or heat pump maintenance/repair. Both technicians are very nice, professional, and always go above and beyond. Our messages are always returned and very timely. I would highly recommend this company!
Kirk Pace
19:02 19 Jan 21
Very professional and very friendly. Came in got the job done didn’t mess around it was finishing a very reasonable amount of time. Everything done properly we would definitely use them again
Jenny Fisher
23:54 14 Jan 21
Darrell was an amazing technician. Went out of his way to help not just to install the nest, but changed my air filter for me and tightened up some loose wires :).
Susan Shanks
20:59 08 Jan 21
very nice guy and very helpful in letting us know how to work it i would give him 5 stars
Kathy Marxer
19:32 29 Dec 20
Great service from the office staff to get me scheduled for maintenance and service calls. Very knowledgeable and efficient service techs always impress me!
Mary K Pastor
01:50 29 Dec 20
They gave me a same-day appointment, the technician arrived right on time, made a quick and accurate diagnosis, had the right part on the truck, and completed the job in about 45 minutes. He was friendly, personable, knowledgeable and made additional helpful suggestions. I have found my new HVAC company!
Montie J Hill
16:26 26 Oct 20
Came right out. Eric very knowledgeable. Fixed the issue. Reasonable price. Pleasant and customer friendly. Very pleased. MJ Hill
Cindy Healey
20:20 20 Oct 20
Very good customer service for sure! Your tech, Darryl, was very polite and walked me through what he was doing and what he was checking! Would recommend your company to my family and friends! Plus I got a better price than quoted! Thank you!
Kathy Lesnoff
19:41 19 Oct 20
The receptionist was super nice. Eric was prompt, professional and SO nice. Great technician!!!
Lisa Harvey King
23:24 18 Oct 20
Customer service was excellent,Darrell outstanding friendlyHe took his time and explain the problem to me awesome best service I ever had👍
Melody Kambarian Wall
18:41 15 Oct 20
Darrell has been our service tech the past 3 years. He also installed our humidifier (even though we were told it could not be done due to space). Darrell is extremely knowledgeable, friendly and focused on Customer Service. Highly recommend!
Christine Coleman
21:17 06 Oct 20
Darrell on their service staff is knowledgeable and friendly. He explains all parts of the hvac unit and what he does to service it. The office staff is responsive and helpful.
James Danial
21:47 02 Oct 20
The customer service was outstanding.The Installer’s were very professional
Steven Clark
16:19 02 Oct 20
Dependable company with great service!
Daryl always does a superb job of keeping my equipment maintained
Karen Poole
18:06 25 Sep 20
He was very professional and polite and he knew what he was talking about and in a way that we understood
Murlene Shaw
23:01 23 Sep 20
They’ve always done a good job for me.
Immanuel Xii
15:48 12 Sep 20
Yes I will most certainly recommend Energy Star Heating & Cooling Co. for entire unit purchase and maintenance is surperb Darell was 👌 thanks guys.
Brad Boone
16:38 31 Jul 20
very polite and professional got the job done quickly knew what he was doing
Darrick French
00:57 21 Jan 20
excellent service new furnace works great, see how new ac does in summer. They also correct poor design of my ductwork which improved airflow a whole lot.
Sarah Hill
19:14 11 Sep 19
Had a great experience with this company. Sara was incredible friendly, knowledgeable, and helpful.
Melisa Sands
18:48 05 Sep 19
They did s great job installing my new furnace.
Timothy Couch
21:15 10 Aug 19
These guys put my furnace and ac there the best. If I have a problem they fix it right away no matter what it is. Keep doing what you’re doing good job.
Jane Bunn Plant
01:27 24 Jul 19
They are very professional, knowledgeable and do excellent work. They are also affordable
Jodi Mccabe
17:22 12 Jun 19
What a wonderful experience with this company! Too good not to share how wonderful this company is! I definitely recommend this company! They are awesome 😎5 stars ⭐️
Teresa Eilers
18:48 18 May 19
Darrell was the technician who came to check on a gas leak, a gas supplier had checked, but we were still having issues with. Darrell found leaks in our furnace which he fixed without hesitation. He also checked the furnace over to see why we had troubles this past winter. It's hard to find someone who is professional, courteous, honest and caring and knowledgeable. I'm very happy we were recommended to use Energy Stars and I want to pass on that helpful information!
Cheryl Lyn Williams
20:58 27 Mar 19
Everyone we worked with there is very efficient, friendly, knowledgeable and professional.
Donna Lindner Favier
16:32 08 Mar 19
Working with this company was a rewarding experience. Through the Ameren Illinois Energy Efficiency Program, I was able to have a new heating/cooling system installed in my home. I felt the amount of money I had to pay toward the work was well worth it to make my home more comfortable and efficient. All of their employees were very thoughtful and courteous. I definitely recommend them.
Elmer Long
16:02 02 Mar 19
Their efficency and reliability.
Peggy Spence
16:36 02 Feb 19
I cannot day enough good things about everyone at this company!! They are truly beautiful and compassionate individuals! I’m not sure they realize they blessings they bestow on the people that need and use their services. I pray great things for each of them 🙏🏻🙏🏻🙏🏻
Dennis Clements
21:02 19 Jan 19
very proffesional at what they do . they did a great job for our family. i give them a 10 plus rating. will use them from now on
Joyce Cummings
19:56 26 Oct 18
Sarah was so great, helped thru thru the whole process. No install yet but am anticipating everything going smoothly
Vicki Townsend
16:13 11 Sep 18
This company could not have done more to make sure everything was correct!! The guys were all very polite and made sure to let me know what they were doing and why. Cleaned up all of there messes. Very professional. Would highly recommend them. Wish I knew all the crew members names but my memory isn't that good. So thank you to Star Energy and your awesome crew!
Diane Turner Wylde
22:56 22 Aug 18
Friendly, kind. They are hardworking and they go out of their way too help older people like my husband and I. Thank you so much for installing the furnace and air conditioner. My husband and I really appreciate it very much.
Gio Romero
15:48 16 Aug 18
Great company! Highly recommend. 5 stars!!!
Brandon Royer
19:36 08 Aug 18
Sara is a great saleswoman/ technician. She went above and beyond her call of duty. Thanks for everything Sara you are an amazing asset to your company.
Mary Rose Johnston
22:12 13 Jul 18
I Had the pleasure of meeting Jason yesterday. He brought me good news about the amren program. He was also a pleasure to talk to. He explained everything to me he was very personable and when he left I felt like one of my relatives were walking out the door!
Barnela Tabb
17:23 23 May 18
Barnela Tabb
17:23 23 May 18
So, overall the experience has been good. However, the cooling unit was installed October of last year and was used for the first time three weeks ago consistently. We noticed a stain in the ceiling and water in the carpet. We discovered it was coming from the new unit. The floor was just saturated with water and you could see it streaming from underneath the unit. We called and reported it to Emery Star and they sent someone right away. So come to find out there was an error made during installation that caused the water to not properly flow. The technician Eric was courteous, professional, but most of all integral. One part he needed was not on the truck but he put in a work order for it to be done. He detected and corrected the error and informed us of contacts for the water damages. I will post soon the latest outcome. But so far so good!
Scott Mans
03:16 25 Mar 18
Chad Cya Matoug
19:38 12 Feb 18
Energy Star Heating and Cooling is a super knowledgeable company that obviously takes care of their customers very fair pricing wonderful financing for those that can't afford it out right if you're anywhere in the Illinois area this is probably the company you want to call.
Robert Gulliver
22:22 21 Nov 17
James Beasley
17:15 23 Oct 17
we are very pleased with the service provided. They explained everything very well and answered all my questions thoroughly. All the personnel that came out was very professional and worked as a team. I can't say enough about how we was treated through out the entire process. The office staff, field representative and the install teams were excellent.
Heather Griffin
18:20 20 Sep 16
I contacted Energy Star when my 4 year old AC went out (purchased from another company). While they couldn't handle the warranty of my previous AC, they got someone to my house the same day (the other company couldn't do that) to assist in seeing what the issue was (faulty coil), and filled my freon up so that I could be comfortable, while dealing with the warrantied part. They couldn't have been more polite, professional and honest. I will definitely be using them again.
Tiffany Schilling
22:04 16 Sep 16
Energy Stars Heating and Cooling Company is a fantastic company with owners and employees that go above and beyond for their customers.
Tiffany Kurkey
03:46 13 Oct 15
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